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FAQ

1. What do I do if the size or style I want to order is out of stock? 

Send us an email enquiry if there is a certain style or size you would like to purchase.

We keep all leotards in stock so that we can send them out immediately to our customers.
Providing the style you are looking for is a design we will continue to sell we can add you to a waiting list, and as soon as it’s back in stock you will be the first to receive it.

We will always do our best to help you receive the item you are looking for. 

2. Do you ship overseas?

Yes, we do. Please select international shipping at checkout.

3. How is my order delivered? 

We offer the following shipping options:

1. UK Royal Mail signed for

Most items will arrive within 2-3 working days. Requires a signature from the recipient. 
Sometimes delivery takes longer than this, so if you have not received your order within 5 working days, please contact us.

2. UK Royal Mail Special Delivery

A Monday to Friday 24 hour traceable delivery service with Royal Mail. Excludes Bank Holidays. Applies to orders received before 12pm. Please note that orders placed after 12pm on a Friday will not be dispatched until the following Monday. Requires a signature from the recipient.

3. UK SATURDAY Special Delivery

A 24 hour traceable delivery service with Royal Mail. Excludes Bank Holidays. Applies to orders received before 12pm on the Friday. Please note that orders placed after 12pm on a Friday will not be dispatched until the following Monday.  Requires a signature from the recipient.
Cost £20.00

4. Channel Islands Royal Mail signed for

Most items will arrive within 2-3 working days. Requires a signature from the recipient. 
Sometimes delivery takes longer than this, so if you have not received your order within 5 working days, please contact us.

5. International delivery via Royal Mail

Delivery can be between 7-20 days depending on destination. 

4. Can I make changes to my order on-line?

Sorry but we don’t have the facility for you to amend your order on-line. However, if you need to make a change, please use the “Contact” page to submit your request and we will do our best to amend your order prior to dispatch.

5. How do I pay for my order?

We accept the following debit and credit cards  

Electron/Amex/Maestro/MasterCard/Visa

6. What is your Returns Policy?

Items can be returned for a refund or exchange within 14 days of purchase. They must be unworn, tags attached and in a clean re-saleable condition.  Please see our return policy for more information. 

7. What currency can I pay in? 

We accept several currencies.